Privacy Policy

1. Introduction

Welcome to Primaris Course Platform ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains how we collect, use, store, and protect your information in compliance with the General Data Protection Regulation (GDPR) and the Lei Geral de Proteção de Dados (LGPD).

Data Controller:
PRIMARIS SOFTWARE LTDA
R DO PAU D ARCO 14 ED PORTAL DO SALVADOR C
Sao Cristovao, Salvador - BA, 41500-075
Brazil
Email: [email protected]

2. Information We Collect

We collect and process the following types of data:

• Personal Identification Information: Name, email address, and phone number (optional) when you create an account or use our services.
• Usage Data: Information about how you use our platform, collected via cookies and session handling.
• Uploaded Content: Course materials, lessons, and other content you upload to your white-label platform.

Data is primarily collected through forms you fill out on our website.

3. Purpose of Processing

We use your data for the following purposes:

• To provide and maintain our SaaS platform functionality.
• To allow you to create, manage, and deliver courses to your students.
• To manage student access and platform administration.
• To communicate with you regarding your account and service updates.

4. Data Storage and Infrastructure

We utilize a secure infrastructure to host our services. Your data is processed and stored using the following providers:

• Hosting (VPS): Hostinger
• Database: Supabase (Self-hosted) (Self-hosted)
• File Storage: AWS S3 (for uploaded files, CSS, logos)
• Email Service: Resend
• Caching: Redis

5. Cookies

We use cookies strictly for session management to ensure you remain logged in and authorized while using our platform. We do not use third-party tracking cookies for advertising purposes.

6. User Rights (GDPR & LGPD)

Under the GDPR (Europe) and LGPD (Brazil), you have certain rights regarding your personal data:

• Right to Access: You can request a copy of the personal data we hold about you.
• Right to Rectification: You can request correction of inaccurate or incomplete data.
• Right to Erasure: You can request deletion of your personal data ("Right to be Forgotten").
• Right to Restrict Processing: You can ask us to limit how we use your data.
• Right to Data Portability: You can request your data in a structured, machine-readable format.
• Right to Object: You can object to the processing of your data.

To exercise any of these rights or to terminate your account, please contact us at [email protected].

7. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, please note that no method of transmission over the Internet is 100% secure.

8. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: [email protected]
Address: R DO PAU D ARCO 14 ED PORTAL DO SALVADOR C, Sao Cristovao, Salvador - BA, 41500-075, Brazil